We’re thrilled you’ve taken the first step toward hassle-free, reliable appliance repair. Your service request is confirmed, and we’re committed to getting your appliances back up and running—quickly, professionally, and with care.
Here’s what you can expect leading up to your appointment
1. Appointment Confirmation
Once you've scheduled your appointment, you'll receive a confirmation email with all the details you need. This includes your appointment date, technician contact info (if applicable), and any special instructions to ensure everything runs smoothly..
2. Appointment Reminder
To help you stay organised, we will send you reminder emails at key intervals. Expect a reminder 24 hours before your appointment, and again one hour before your technician arrives. This ensures you're fully prepared.
3. Be Prepared for Your Technician
On the day of your appointment, make sure you're ready a few minutes ahead of time. Double-check your appliance for any visible issues, and ensure the technician has clear access to it. Having your phone nearby will help if the technician needs to reach you.